Refund policy

🌴 IRIE ART – RETURN & STORE CREDIT POLICY

Effective Date: 2/27/2026

At Irie Art, each piece is handcrafted with Caribbean soul and cultural heritage. Due to the handmade and textured nature of our artwork, all approved returns are issued as Store Credit Only.

🔁 Returns

We accept return requests within 7 days of delivery under the following conditions:

  • Item must be unused and in original condition

  • Item must be in original packaging

  • Proof of purchase is required

To request a return, please contact:
📧 support@irieartja.com
Include your order number and photos (if applicable).

Return requests submitted after 7 days of delivery will not be approved.

🎨 Non-Returnable Items

The following items are not eligible for return:

  • Custom or personalized artwork

  • Commissioned pieces

  • Made-to-order items

  • Sale or clearance items

  • Gift cards

  • Digital products

Because our artwork is handcrafted and sand-finished, slight variations in color, texture, or minimal sand shedding are natural and are not considered defects.

📦 Damaged or Incorrect Items

If your item arrives damaged or incorrect:

  • You must contact us within 48 hours of delivery

  • Provide clear photos of:

    • The damaged item

    • The packaging

    • The shipping label

If approved, we will:

  • Send a replacement (if available), or

  • Issue Store Credit

💳 Store Credit Policy

Approved returns will be issued as Store Credit only.

  • Store credit will be sent via email in the form of a digital code.

  • Store credit does not expire.

  • Store credit cannot be redeemed for cash.

  • Original shipping fees are non-refundable.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item was incorrect.

We recommend using a trackable shipping method.
Irie Art is not responsible for items lost in return transit.

🌍 International Orders

International customers are responsible for:

  • Customs fees

  • Duties

  • Import taxes

Shipping fees are non-refundable.